Inventory Accuracy Program
The umbrella program that owns the facility inventory accuracy number, defining the accuracy metrics and their exact calculations, the targets by area, the measurement inputs that feed them, the root cause coding and Pareto review that turn adjustment data into improvement projects, the process controls that protect accuracy at every inventory touch, and the monthly accuracy review that routes actions into the corrective action system.
- Audience
- Inventory control managers and supervisors, operations managers, finance partners, continuous improvement leads, and account managers who report accuracy to 3PL clients
- Review cycle
- annual
- Last reviewed
- 2026-08-17
- Revision
- 1
Inventory Accuracy Program: what is in the procedure
9 sections. Regulatory language is fixed and passes through verbatim. Sections marked customized get rewritten around your facility, your equipment, and your job titles.
- 01
Purpose
FixedThis program owns the inventory accuracy number for the facility: what it means, how it is measured, what target it is held to, and what happens when it misses.
- 02
Scope
CustomizedThis program covers the definition and calculation of the facility accuracy metrics, the accuracy targets by area and by client, the measurement inputs that feed the metrics...
- 03
Responsibilities
CustomizedThe program owner owns the accuracy number, chairs the monthly accuracy review, approves the metric definitions and targets, and is accountable for the improvement projects the Pareto review generates.
- 04
Accuracy Metrics and Their Exact Definitions
FixedAn accuracy number without a stated definition is not a metric, it is a negotiation.
- 05
Targets by Area and the Measurement Inputs
CustomizedTargets are set by area and by client, not as a single building number, because a blended average lets a failing area hide behind a strong one.
- 06
Process Controls at Every Inventory Touch
FixedAccuracy is not produced by the count program; it is produced at each point where inventory is touched, and this program requires a verification control at every one of them.
- 07
Root Cause Coding and the Pareto Review
FixedEvery adjustment posted in the facility carries a root cause code, coded to the process that failed rather than to the count that found it...
- 08
Adjustments Governance Boundary, Client Reporting, and the Monthly Accuracy Review
CustomizedGovernance boundary: the authority to approve and post an individual adjustment, including the evidence standard, the value tiers, and the separation of duties...
- 09
References
FixedFacility daily cycle counting procedure.
Best practice
Inventory Accuracy Program: no regulation to cite
No public-domain regulation governs this procedure, so it cites nothing rather than inventing authority. It documents the process discipline customers, insurers, and auditors ask to see in writing.
Compliance checklist
Inventory Accuracy Program: what an inspector looks for
Every reported accuracy figure states its metric basis, population, period, and count coverage, and is measured on absolute variance from first count results
Accuracy targets are set and reported by area and by client, with client contract metrics honored where they exist
Every adjustment posted in the period carries a root cause code, and the unexplained code share is tracked and within its threshold
The monthly Pareto review ran, top causes are assigned to process owners, and persistent causes have open corrective actions with effectiveness measured in the accuracy data
Verification controls are in place and audited at receiving, putaway, picking, packing, replenishment, and returns
No negative balance workarounds or unlogged moves: blocked work raises an exception to inventory control instead of a workaround
Client accuracy reporting reconciles to the internal metrics and went out on the contractual cadence, with misses communicated with cause and corrective action
Adjustment approval authority stayed within the inventory adjustment and reconciliation procedure, with this program reviewing the pattern only
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Reading this template costs nothing. Generating it for your own building, with your equipment, your job titles and your sign-off sheet attached, is what the product does, on plans from $79 a month per building. You can start a 14-day free trial with no card and have this procedure back in minutes.
Two of the free tools sit alongside this work: the Warehouse SOP checklist and the DART and TRIR calculator. Neither asks for an email.
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This page is informational and is not legal advice. Have a qualified safety professional review any procedure before it goes into service at your facility.