SOPWAREHOUSESOP

First Aid and Medical Emergency Response

Medical emergency procedure covering how to summon emergency medical services and meet responders, the role of trained first aid providers where no clinic is nearby, first aid kit and eyewash contents and checks, automated external defibrillator use, bloodborne pathogen precautions and cleanup during a response, and the documentation required afterward.

Audience
All employees, supervisors, designated first aid and AED responders, and anyone assigned to check first aid supplies
Review cycle
annual
Last reviewed
2026-08-15
Revision
1

What is in the procedure

8 sections. Regulatory language is fixed and passes through verbatim. Sections marked customized get rewritten around your facility, your equipment, and your job titles.

  1. 01

    Purpose

    Fixed

    This procedure defines how an injury or sudden illness at this facility is recognized, how emergency medical services are summoned and guided to the patient, what care employees may render before responders arrive, and...

  2. 02

    Scope

    Customized

    This procedure applies to every medical emergency involving any person on the property, including employees on all shifts, temporary workers, contractors, carrier drivers, and visitors.

  3. 03

    Responsibilities

    Customized

    Any employee who finds an injured or ill person makes the area safe, calls for help immediately, and stays with the person.

  4. 04

    Procedure: Recognizing an Emergency and Summoning Help

    Customized

    1. Make the scene safe before you approach.

  5. 05

    Procedure: First Aid, AED Use, and Bloodborne Pathogen Precautions

    Fixed

    Care is rendered only within the limits of the responder's training, and only until emergency medical services take over.

  6. 06

    First Aid Kits, AED, and Eyewash: Contents and Checks

    Customized

    First aid supplies are adequate for the hazards present and are readily available on every shift, not locked in an office nobody can access at night.

  7. 07

    Documentation and Follow-Up

    Customized

    Every injury and illness, including one treated only with first aid, is reported to a supervisor before the end of the shift and documented on a facility incident report describing what happened, where, when, who was...

  8. 08

    References

    Fixed

    29 CFR 1910.151 Medical services and first aid.

OSHA references

First Aid and Medical Emergency Response: 29 CFR 1910.151(a)

Every SOP generated from this template cites the paragraphs below, with a plain-language summary of what each one requires. Citations are informational and are not legal advice.

StandardTitleWhat it requires
29 CFR 1910.151(a)Medical services and first aid: availability of medical personnelThe employer must ensure the ready availability of medical personnel for advice and consultation on matters of plant health.
29 CFR 1910.151(b)Medical services and first aid: trained persons and first aid suppliesIn the absence of an infirmary, clinic, or hospital in near proximity to the workplace that is used for the treatment of all injured employees, a person or persons must be adequately trained to render first aid, and adequate first aid supplies must be readily available.
29 CFR 1910.151(c)Medical services and first aid: quick drenching and flushing facilitiesWhere the eyes or body of any person may be exposed to injurious corrosive materials, suitable facilities for quick drenching or flushing of the eyes and body must be provided within the work area for immediate emergency use.
29 CFR 1910.1030(d)(1)Bloodborne pathogens: universal precautionsUniversal precautions must be observed to prevent contact with blood and other potentially infectious materials. Where it is difficult or impossible to differentiate between body fluid types, all body fluids are treated as if they were infectious.
29 CFR 1910.1030(d)(3)Bloodborne pathogens: personal protective equipmentThe employer must provide appropriate personal protective equipment, such as gloves, gowns, face shields, masks, and eye protection, at no cost to the employee, must ensure it is used, and must clean, launder, repair, replace, and dispose of it at no cost to the employee.
29 CFR 1910.1030(f)Bloodborne pathogens: hepatitis B vaccination and post-exposure evaluation and follow-upThe employer must make hepatitis B vaccination available at no cost to employees with occupational exposure, and must make a confidential medical evaluation and follow-up available immediately to an employee who reports an exposure incident, at no cost to the employee.
29 CFR 1910.38(c)(5)Emergency action plans: procedures for employees performing rescue or medical dutiesThe emergency action plan must include the procedures to be followed by employees who perform rescue or medical duties, so those duties are assigned in advance to named and trained people rather than improvised during an emergency.

Compliance checklist

What an inspector looks for

  • Medical personnel are readily available for advice and consultation on matters of plant health

    29 CFR 1910.151(a)

  • With no clinic or hospital in near proximity, a person or persons are adequately trained to render first aid, and facility policy staffs a trained provider on every shift including nights and weekends

    29 CFR 1910.151(b)

  • Adequate first aid supplies are readily available, and as facility policy kits are checked on a set interval and restocked after every use

    29 CFR 1910.151(b)

  • Quick drenching and flushing facilities are provided within the work area wherever eyes or body may be exposed to injurious corrosive materials

    29 CFR 1910.151(c)

  • Universal precautions are observed during every response and all body fluids are treated as infectious

    29 CFR 1910.1030(d)(1)

  • Gloves, barrier masks, and eye protection are provided at no cost to responders and are used during response and cleanup

    29 CFR 1910.1030(d)(3)

  • Hepatitis B vaccination is offered to employees with occupational exposure and post-exposure evaluation and follow-up is made available immediately after a reported exposure incident

    29 CFR 1910.1030(f)

  • The emergency action plan states the procedures for employees who perform rescue or medical duties

    29 CFR 1910.38(c)(5)

  • AED units, where provided, are checked for readiness with in-date pads and battery, and the cabinet is unobstructed and signed

Waitlist

Generate this SOP for your facility

At launch you answer the facility questionnaire once and this template comes back with your equipment, your titles, and your sign-off sheet attached.

First access at launch, plus launch pricing locked for a year.

This page is informational and is not legal advice. Have a qualified safety professional review any procedure before it goes into service at your facility.