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Receiving: Inbound Trailer Unloading

Safe receipt and unloading of inbound trailers at the dock, covering trailer securement before entry, trailer floor and dockboard inspection, the unloading sequence, and handling of damaged or short freight.

Audience
Receiving associates, dock personnel, and certified forklift operators
Review cycle
annual
Last reviewed
2026-08-14
Revision
1

Receiving: Inbound Trailer Unloading: what is in the procedure

7 sections. Regulatory language is fixed and passes through verbatim. Sections marked customized get rewritten around your facility, your equipment, and your job titles.

  1. 01

    Purpose

    Fixed

    This procedure establishes how inbound trailers are secured, inspected, and unloaded at the receiving dock.

  2. 02

    Scope

    Customized

    This procedure applies to every inbound trailer received at the facility, including live unloads and drop trailers, and to every associate who enters a trailer, operates equipment inside a trailer...

  3. 03

    Responsibilities

    Customized

    Dock personnel secure the trailer, verify the restraint, and complete the trailer inspection before any equipment enters.

  4. 04

    Procedure: Trailer Securement and Inspection

    Fixed

    Complete every step below before any person or powered industrial truck enters the trailer.

  5. 05

    Procedure: Unloading

    Customized

    Unload from the rear of the trailer forward, working across the full width so the remaining load stays stable.

  6. 06

    Defect and Exception Handling

    Customized

    Stop and escalate before continuing whenever any of the following is found: a trailer that cannot be secured, a broken or soft trailer floor, a leveler or dock plate that will not seat or is damaged...

  7. 07

    References

    Fixed

    29 CFR 1910.178 Powered industrial trucks.

Regulatory references

Receiving: Inbound Trailer Unloading: 29 CFR 1910.178(k)(1)

Every SOP generated from this template cites the paragraphs below, with a plain-language summary of what each one requires. Citations are informational and are not legal advice.

Brakes shall be set and wheel blocks shall be in place to prevent movement of trucks, trailers, or railroad cars while loading or unloading.
29 CFR 1910.178(m)(7), eCFR, current text
StandardTitleWhat it requires
29 CFR 1910.178(k)(1)Powered industrial trucks: trucks and railroad carsThe brakes of highway trucks must be set and wheel chocks placed under the rear wheels to prevent the truck from rolling while it is boarded with powered industrial trucks. The regulation text specifies chocks; OSHA interpretive guidance recognizes a dock lock or other mechanical restraint that prevents trailer movement as an equivalent means of securement.
29 CFR 1910.178(m)(7)Powered industrial trucks: trucks and railroad carsBrakes must be set and wheel blocks placed to prevent movement of trucks, trailers, or railroad cars during loading and unloading, and the flooring of trucks, trailers, and railroad cars must be checked for breaks and weakness before vehicles are driven onto it.
29 CFR 1910.178(n)(11)Powered industrial trucks: dockboards and bridgeplatesDockboards and bridgeplates must be properly secured before they are driven over, and they must be driven over carefully and slowly, with the load centered and the rated capacity never exceeded.
29 CFR 1910.22(a)Walking-working surfaces: general requirementsWalking-working surfaces must be kept in a clean, orderly, and sanitary condition, free of hazards such as sharp or protruding objects, loose boards, spills, and debris that create slip, trip, or fall hazards.

Compliance checklist

Receiving: Inbound Trailer Unloading: what an inspector looks for

  • Trailer brakes are set and wheel chocks are placed under the rear wheels, or a dock lock is engaged as the facility-approved equivalent restraint, before a powered industrial truck boards the trailer

    29 CFR 1910.178(k)(1)

  • Dockboards and levelers are seated and secured before use and are driven over slowly with the load centered

    29 CFR 1910.178(n)(11)

  • Dock, leveler, and trailer floor surfaces are kept clean, dry, and free of debris and protruding objects

    29 CFR 1910.22(a)

  • The trailer flooring is checked for breaks and weakness before a forklift is driven onto it

    29 CFR 1910.178(m)(7)

  • Freight damage, shortage, and overage are noted on the bill of lading before signing and recorded in the receiving system

  • Defective levelers, dock locks, and dock lights are tagged out of service and the door is taken out of use

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This page is informational and is not legal advice. Have a qualified safety professional review any procedure before it goes into service at your facility.