Scale Calibration and Weights and Measures Compliance
Scale management program covering the register of every weighing device in the facility and what each is used for, the difference between a device used for a commercial transaction and one used only for internal checks, service and inspection by a licensed scale service agency, daily operator zero and known-weight verification with a recorded result, the out-of-service rule when a device fails a check, correct use including capacity, level, and off-center loading, and the records a customer, a carrier, or a state weights and measures inspector expects to see.
- Audience
- The operations manager, the shipping and receiving supervisors, the maintenance owner who schedules the service agency, and every operator who weighs freight, cartons, or parcels
- Review cycle
- annual
- Last reviewed
- 2026-08-29
- Revision
- 1
What is in the procedure
7 sections. Regulatory language is fixed and passes through verbatim. Sections marked customized get rewritten around your facility, your equipment, and your job titles.
- 01
Purpose
FixedThis procedure governs the weighing devices at this facility: the floor scales, the parcel and bench scales, the pallet jack and forklift scales, and the truck scale where one exists.
- 02
Scope
CustomizedThis procedure applies to every device at this facility used to determine a weight that anyone relies on, including floor and pit scales, pallet and drum scales, bench and parcel scales, integrated shipping station...
- 03
Responsibilities
CustomizedThe scale program owner maintains the device register, schedules the service agency, holds the service and inspection records, keeps the check weights, and owns the out-of-service decision.
- 04
Procedure: Device Register, Service, and Inspection
Customized1. Every weighing device is on the register with a unique asset number physically applied to the device, its make, model, serial number, capacity, division or readability, location, use classification of commercial or...
- 05
Procedure: Daily Operator Verification and Out-of-Service Handling
Customized1. Before a device is used on a shift, the operator performs a verification: confirm the deck is clear and clean, confirm the device is level and the platform is free of debris and is not fouled against the pit, frame...
- 06
Procedure: Correct Use and Weights on Documents
Customized1. A device is used within its capacity.
- 07
References
FixedThe facility weighing device register with asset numbers, capacities, use classification, service intervals, and inspection or seal status.
Best practice
Scale Calibration and Weights and Measures Compliance: no regulation to cite
No public-domain regulation governs this procedure, so it cites nothing rather than inventing authority. It documents the process discipline customers, insurers, and auditors ask to see in writing.
Compliance checklist
What an inspector looks for
A device register lists every weighing device with its asset number, capacity, location, and a stated use classification of commercial or internal only
Every device used only for internal checks is physically labeled so its reading cannot be mistaken for a document weight
Every commercial device has a current service and test record from a licensed scale service agency, at least annually and after any relocation, repair, impact, or suspected overload
Where the state or local authority inspects and seals commercial devices, the current inspection or seal status is recorded and the seal is intact and unbroken
Each service report identifies the device by asset and serial number and states as-found readings, adjustments, as-left readings, and the test weights used
Every service report was reviewed on receipt, and any out-of-tolerance as-found result triggered a review of shipments weighed since the last passing test and a documented notification decision
Daily operator verification of zero and a known test weight was performed and recorded for every device before use on each shift, with failures recorded as well as passes
Certified test weights are held, secured, and were checked by the service agency at the last visit
No device was adjusted, calibrated, repaired, or resealed by facility staff, and no seal applied by the authority or the agency has been broken
Any device that failed verification was tagged out of service, physically prevented from casual use, and had a work order raised the same shift, with weighing routed to another verified device
Loads are weighed within device capacity, centered on the platform, free of fouling against racks, walls, or door frames, and read after the display stabilizes
Weights on outbound documents came from a device classified for that use and were recorded as read, never estimated, carried over, copied from a packing list, or adjusted
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This page is informational and is not legal advice. Have a qualified safety professional review any procedure before it goes into service at your facility.